Precautionary Measures Regarding Coronavirus (COVID-19)

We are closely monitoring the news of the coronavirus (COVID-19) both locally and globally, and we’re paying attention to guidance published by the Center for Disease Control and Prevention (CDC).  


While we have seen no cases of coronavirus and no increase in flu-like illnesses at any of our facilities or through any of our outreach activities, we are aware of the growing concerns and we have taken precautionary measures.  

Please see the very latest from the Arizona Department of Health by clicking HERE.

 We are proceeding with our activities with caution and with guidance from our on-site physicians from Phoenix Children’s Hospital, Dignity Health and Life Health and Wellness.   

All activities that are safe for us and safe for our community will continue.

We believe God is still and will always be in control.                      

The spread of this virus has caused a level of fear and anxiety for many people. While we know and believe that God will cover his people in the midst of the storm, we do not take this situation lightly and understand the importance of operating with wisdom. Scripture is clear, “God has given us a spirit of power, love and a sound mind, and not a spirit of fear.” (2 Timothy 1:7). 

ACKNOWLEDGEMENT OF PRECAUTIONARY MEASURES: We are advised that the coronavirus is primarily spread through close contact, as such we are taking all precautionary measures to ensure safe program housing and safe outreach services. In order to achieve this, we have implemented plans for extra safety and sanitation. 

As our Phoenix Dream Center family participates in volunteering, residential programming, or our outreach services, here are some additional steps and measures we are implementing to ensure a safe and healthy environment in our gathering places. 

Our facilities are being disinfected regularly and we’re following enhanced preventive and screening procedures prior to all recovery’s and outreaches. At this time, we will continue to recover individuals into our housing programs, and the staff in the facility are prepared to quarantine and serve any individuals with flu-like symptoms until they can be tested.

 In addition to encouraging team members and volunteers to wash their hands frequently, we will also be supplying alcohol-based hand sanitizers available for use on outreaches, and we will utilize non-latex gloves as appropriate to each outreach. Volunteers are encouraged to bring their own hand sanitizer as well. 


EMPLOYEES AND VOLUNTEERS: Our employees and volunteers who have children who are affected by school shutdowns are being offered flex-time to work from home in order to best meet their family needs.

We encourage all who are experiencing symptoms, even if they are mild (e.g. fever, cough, respiratory, etc.) to stay home and fully recover. While you may feel fine to volunteer, please consider the health and comfort of other volunteers and those who we serve that we must take utmost care to protect. 

We ask that all of our volunteers prayerfully consider the CDC statement regarding people who are at risk for more serious consequences from contracting COVID-19: “If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease.”

We want you serving with us for the long-term! Taking time away from serving is no indication of a lack of passion or faith. We are completely supportive of our volunteers’ decisions to temporarily refrain from volunteering.


THOSE EXPERIENCING ILLNESS:  If you are currently experiencing symptoms or illness you should seek medical attention as is necessary to ensure you are protected from a greater health risk.  This will ensure you recover more quickly, and that you do not pass on an illness to others. If you desire prayer for healing, please email us at  

Those in our programs who are experiencing illness will follow the advice of our on-site doctors who are running our medical centers.


CHURCH AND CHAPEL SERVICES: In response to Governor Ducey’s statements made on March 16th, 2020, church and chapel services to the public will be suspended until further notice. These services will continue but only for residents of our life recovery programs.


MISSION TRIPS: In response to Governor Ducey’s statements made on March 16th, 2020, all March Short Term Mission trips will be postponed until further notice.


PUBLIC TOURS AND OPEN HOUSES: In response to Governor Ducey’s statements made on March 16th, 2020, all Public Tours and Open Houses will be postponed until further notice.


COMMUNITY ENGAGEMENT OUTREACHES: In response to Governor Ducey’s statements made on March 16th, 2020, all community based outreaches that are larger than 50 people will be postponed until further notice. Smaller, community based outreaches that are essential to providing food to homeless and at-risk families will continue so long as it is deemed safe for both our outreach workers and the community we are serving.


HOUSING PROGRAMS:  Currently all of our housing programs are full but we do encourage you to get on the appropriate waiting list for your needs. Each of our programs continues to have background screenings, health screenings and other medical screenings before intake. These screenings have always been in place and are there to ensure the safety and well being of all residents we currently serve.  


DOORS & ENTRANCES:  To minimize contact points with other visitors, volunteer teams will hold exterior doors open to greet you. The customary handshake will be replaced with a friendly verbal greeting and as always, an encouraging word. We are also making hand sanitizer more readily available throughout our buildings and at our entrances for all services. 


GREETING:  During your time on our campus, we recommend you greet each other with smiles and waves instead of handshakes. 


DONATIONS:  If you don’t already, we recommend that you give online (here), or by texting a gift amount to 602-560-5107. Over 70% of our donor base already uses these secure systems; they are reliable, easy and safe. 


PREVENTION:  We strongly encourage you to become educated in how the coronavirus behaves. Take some time to understand proper preventative measures to support being part of the solution. Here are some of the basic measures listed on the CDC website:  

-Avoid close contact with people who are sick.

-Avoid touching your eyes, nose, and mouth.

-Stay home when you are sick.

-Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

-Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.  

-Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

-If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

-Always wash hands with soap and water if your hands are visibly dirty.  


Please continue to pray for those affected around the world.

We know that God answers us when we pray. 

Thank you for your continued faith and support!  

Phoenix Dream Center Administration